MPSC Assistant Commissioner (Word Officer) BMC – 2011 Question Paper

MPSC Assistant Commissioner (Word Officer) BMC – 2011 Question Paper

1. First consider the following statements:

(i) The specialists argued that administration is administration irrespective of the nature and context work.

(ii) The principles of administration have universal validity and relevance.

Now select a correct answer from the following alternatives:

(1) Both (i) and (ii) are true, but (ii) is not correct explanation of (i)

(2) Both (i) and (ii) are true and (ii) is correct explanation of (i)

(3) (i) is true but (ii) is false

(4) (i) is false but (ii) is true

2. Who has suggested the 14 principles of management?

(1) Fredrick Taylor

(2) Allen

(3) Henri Fayol

(4) Harold Koontz

3. What is the right of a administration to get things done called?

(1) Freedom

(2) Autonomy

(3) Power

(4) Authority

4. A Municipal Corporation has three Committee the namely

(1) The Council, the Standing Committee, the Mayor

(2) The Council, the Mayor, the Dy. Mayor

(3) The Council, the Mayor, the Commissioner

(4) The Corporation Council, the Standing Committee, the Commissioner

5. Who developed the concept of bureaucracy?

(1) Chester Bernard

(2) Max Weber

(3) Kari Marx

(4) Robert Merton

6. The Municipal Commissioner is responsible for the implementation of the decisions

Taken by the _______ and _______. He is appointed by the_______

(1) Council, Standing Committee, Central Government

(2) Council, Standing Committee, State Government

(3) Council, Standing Committee, Local Government

(4) Standing Committee, Secretary, State Government

7. What is an organization coming into existence through clearly defined division of work, authority, responsibility and accountability called?

(1) Formal organization

(2) Informal Organization

(3) Social organization

(4) External Organization

8. What is the term used by Fayol to mean ‘Union is dtrenght’?

(1) Team spirit

(2) Unity

(3) Espirit de Corps

(4) Espirit de Carta

.9. To whom are the principles of management applicable?

(1) Business organizations

(2) Military organizations

(3) Political organizations

(4) All types of Organizations

10. Which Committee recommended the scheme of democratic decentralization with a three-tier structure of local bodies?

(1) Ashok Mehta

(2) Balwantrai Mehta

(3) Rajiv Mehta

(4) Satish Chandra

11. Which of the following is not a constituent of the three-tier structure of the local self government?

(1) Village

(2) Taluka

(3) District

(4) State

12. According to which principle of organization a sub-ordination should receive orders from one superior only?

(1) Unity of command

(2) Scalar chain

(3) Span of control

(4) Decentralization

13. According to which principle of organization there should be one plan for one froup of activities?

(1) Unity of command

(2) Unity of direction

(3) Centralization

(4) Equity

14. In which of the following countries the popularity of Development Administration is ever increasing?

(1) Developed

(2) Developing

(3) Rich

(4) Backward

15. In which year the office of the District Collector was created in India?

(1) 1771

(2) 1774

(3) 1772

(4) 1777

16.Who determines the policy an organization?

(1) Administration

(2) Management

(3) Supervisors

(4) Workers

17. Panchayati Raj form of rural local government was adopter first by (in the oder)

(1) Rajasthan and Andra Pradesh

(2) Rajasthan and Madhya Pradesh

(3) Andhra Pradesh and Rajasthan

(4) Rajasthan and West Bengal

18. What type control anticipates problems before the activity commences?

(1) Feedback control

(2) Feed Forward control

(3) Concurrent control

(4) Inspection control

19. Development administration emerged as a sub-field of______ in the 1950s

(1) Public administration

(2) Corporation administration

(3) Government administration

(4) Social administration

20. On which date was the constitution of India adopter?

(1) 26^th November, 1949

(2) 26^th January, 1950

(3) 15^th August, 1947

(4) 9^th December,1946

21. Which term shows the number of subordinates a manager can efficiently supervise?

(1) Span of unity

(2) Span of control

(3) Span of direction

(4) Personal span

22. Which of the following is a modern technique of control?

(1) Direct supervision

(2) Financial statements

(3) Budget

(4) self-control

23. Who has the power to issue notification of election in a Municipal Corporation?

(1) Municipal Commissioner

(2) Mayor

(3) State Election Commissioner

(4) Chief Minister of the state

24.In which type of organization structure the number of levels in hierarchy of authority is very high?

(1) Horizontal

(2) Flat

(3) Vertical

(4) Functional

25. Identify the four basic factors involved in an organization.

(1) People, capital, machinery, place

(2) Work, people, capital, place

(3) Work, people, capital, systems

(4) Work, people, material, place

26. Which article of the Constitution of India provides for organization of Village panchayats?

(1) 14

(2) 40

(3) 41

(4) 43

27. Fill in the blanks:

Authority is a______ right and not a _______ right.

(1) Personal, legal

(2) Personal, positional

(3) Positional, personal

(4) Legal, positional

28. Who has given the following definition?

“Public administration consists of all those operations having fulfillment or enforcement of public policy as their purpose.”

(1) Wilson

(2) L.D. White

(3) D. Waldo

(4) H. Walker

29.What is not included in the bases of organization identified of Luther Gullick?

(1) Programme

(2) Purpose

(3) Process

(4) Persons

30. Which is not a type of authority suggested by Max Weber?

(1) Traditional authority

(2) Line authority

(3) Charismatic authority

(4) Legal rational authority

31. How many functional items have been placed within the purview the purview of municipalities by the Twelfth Schedule added to the Constitution by the 74^th Amendment Act?

(1) 28

(2) 18

(3) 38

(4) 48

32. How many urban local bodies are created in India the administration of urban areas?

(1) 8

(2) 7

(3) 9

(4) 5

33. In which state the responsibility of development administration is assigned to the Zilla Parishad?

(1) Maharashtra

(2) Tamilnadu

(3) Rajasthan

(4) Andhra Pradesh

34._______ is recognized as the Father Human Relations School.

(1) Frederik Taylor

(2) Eltan Mayo

(3) Henry Fayol

(4) Chester Bernard

35. A Gram Panchayet cannot levy the following tax

(1) Tax on building

(2) A pilgrimage tax

(3) Income tax

(4) A tax on fair

36. How many minimum number of meeti9ngs of Gram Sabha should be organized in every financial year?

(1) 4

(2) 6

(3) 3

(4) 8

37. A truly responsive administration must have two essential characteristics; it must be _____ and it must be >>>>>>>>

(1) representative , kind

(2) representative, responsible

(3) responsible , kind

(4) representative, liberal

38. What benefits are accrued by the E-Governance?

(1) Time saving

(2) Cost saving

(3) Labour saving

(4) Time, cost and labour saving

39. Fill in the blank:

A _____ administration, symbolically is a tripod structure which is based to a large extent, on democratic democratic decentralization, decentralized planning process and responsible behavior of the public servants.

Responsible behavior of the public servants.

(1) kind

(2) liberal

(3) result-oriented

(4) responsive

40. No action was taken on the recommendations of which committee due to the collapse

Of Janata Government before its term?

(1) Balwantrai Mehta

(2) Ashok Mehta

(3) V. R. Rao

(4) k. Santhannam

41. Who advocated the Acceptance Theory of Authority?

(1) Weber

(2) Fayol

(3) Taylor

(4) Berned

42. Fill in the blank:

Important infrastructure issues in E-Governance are_____ Without improvement in which an effective E-governance programme cannot be implemented improvement in which an which an effective E-?Governance programme cannot be implemented.

(1) Poor rural telecommunications network

(2) Power problems

(3) Inadequate network connectivity

(4) All the above

43. The main sources of revenue of urban local bodies in India are

(1) Taxes

(2) Fees and fines

(3) Grants and taxes

(4) Service charges

44. In which type of interview the same questions are asked to all the candidates?

(1) Stuctured

(2) Unstructured

(3) Group

(4) Bahavioural

45. Which of the following methods is used for on-job traning?

(1) Appreticeship

(2) Lecture

(3) Group discussion

(4) Conference

46. Who proposed the two-factor theory of motivation?

(1) Maslow

(2) Hertzberg

(3) Vroom

(4) McGregor

47. How can Ratan Tata be described as?

(1) Manager

(2) Leader

(3) Executive officer

(4) Social worker

48. Social worker
49. Fill in the blank:

Performance appraisal is a systematic, _______ of an employee’s performance

On his present job and of his potentialities for a future job.

(1) Periodic and fault-finding

(2) Occasional and impartial rating

(3) Periodic and appreciative rating

(4) None of the above

49. What is the first need in the hierarchy of needs suggested by Maslow?

(1) Physiological need

(2) Safety need

(4) Social need

(5) Esteem need

50. How many leadership styles have been suggested by Likert?

(1) 3

(2) 7

(3) 4

(4) 9

51. What is a team called in which the members can meet each-other without concern for space or time?

(1) Functional team

(2) Virtual team

(3) Vertical team

(4) Quality circle

52. Fill in the blank

A behavior which is in breach of the accepted or expected norms of conduct constitutes_________.

(1) Indiscipline

(2) Punishable act

(3) Misconduct

(4) Misbehavior

53. What would you call a plan prepared for a given future period numerical terms?

(1) Programme

(2) Budget

(3) Income statement

(4) Master plan

54. Fill in the blanks:

________ is the act of increasing the knowledge for doing a particular job.

_________ means growth of an individual in all respects.

(1) Education, Training

(2) Training, Development

(3) Training, Edu7cation

(4) Development, Education

55. Which type of budge correlates the physical and financial aspects of various government activites and establishes a meaningful relationship between inputs and outputs?

(1) Zero-base budget

(2) Performance budget

(3) Financial budget

(4) Line-item budget

56. From which French word the term ‘budget’ is derived from?

(1) Bougette

(2) Bouke

(3) Bougatta

(4) Budgeto

57. Based on the conclusions from the students of leadership research, qualities of successful leadership can be classified under________ heads.

(1) Personality traits

(2) Knowledge and ability

(3) Skills

(4) All the above

58. Which is the first stage in the disciplinary procedure?

(1) Issue of charge sheet

(2) Notice of enquiry

(3) Termination of service

(4) Suspension of service

59. Major functions of leadership may be stated as

(1) Motivating employees

(2) Guiding employees

(3) Creating congenial environment

(4) All the above

60. Which test measures the job-ralated proficiency of the applicants?

(1) Intelligent test

(2) Aptitude test

(3) Achievement test

(4) Situational test

61. Which of the following is a off-the job training method?

(1) Apprenticeship

(2) Committee

(3) Job instruction

(4) Vestibule training

62. Who proposed Theory X and Theory Y of motivation?

(1) Douglass McGregor

(2) Abraham Maslow

(3) William Ouchi

(4) Herzberg

63. What is the mildest action taken against an employee for an act of indiscipline?

(1) Written warning

(2) verbal warning

(3) Pay cut

(4) Demotion

64. From which Latin word the word ‘audit’ is derived from?

(1) Audire

(2) Audite

(3) Audica

(4) Audine

65. Who is the prime authority in the audit hierarchy of government accounts?

(1) Auditor General

(2) Statutory Auditor

(3) Finance Minister

(4) Comptroller and Auditor General of India

66. What is the process of introducing the new employee to the organization called?

(1) Orientation

(2) Placement

(3) Selection

(4) Training

67. Which of the following is the best discipline in any organization?

(1) Forced discipline

(2) Negative discipline

(3) External discipline

(4) Self-discipline

68. What is the long-from of SAP?

(1) Software Applications and Programmes

(2) Software Applications and Products

(3) Software Applications and Products

(4) Software Applications and Programmes

69. Who are appointed to audit the accounts of municipalities?

(1) Chartered Accountants

(2) Local Fund Auditors

(3) Internal Auditors

(4) Auditor General